# Imavro FAQ

## Can we make changes after delivery?

Yes. Describe a correction in plain language and only the affected part is redone. Each video includes up to 5 corrections after delivery.

## Is the storyboard free?

Yes. You can review the script and key frames and request revisions without paying. Before your first purchase, each storyboard can be revised up to 5 times. After that, revisions are unlimited.

## Who can use the videos?

You can use every video you pay for in advertising, on your website, in training and on social media. Paid videos carry no watermark.

## What files do we receive?

An MP4 with narration and music and a separate SRT subtitle file. Subscription plans deliver up to 4K. The first video and extra-time purchases deliver up to 1080p.

## How long can a video be?

Up to 10 minutes on a plan or with extra time, and up to 5 minutes for the first video at $2.99.

## How are minutes counted?

Each video uses its final length, rounded up to 5 seconds. When you approve a video we reserve its estimated length and return whatever the final video does not use. A failed video is not charged.

## Do you support vertical formats?

Yes. Request 9:16 and each scene is composed for a phone screen, at the same price as widescreen.

## Which languages are available?

Narration, on-screen text and subtitles are available in 31 languages, including English, Spanish, French, German, Portuguese, Arabic, Hindi, Chinese, Japanese and Korean.

## What does Imavro not produce?

Imavro does not produce 3D animation, cartoon stories or lifelike presenters who speak on camera. It cannot film your own people or product, but you can supply your own images and footage.

## How can we pay?

By card through Stripe, or by cryptocurrency. Card plans renew automatically until you cancel. Cryptocurrency plans do not renew.

## See also

- [Overview](https://imavro.com/index.md): What Imavro is, how a project works and what it does not do
- [Video styles](https://imavro.com/styles.md): The 19 video styles, each with a sample
- [Pricing](https://imavro.com/pricing.md): Plans, extra time, refunds and payment methods
- [Employee training videos](https://imavro.com/employee-training-video.md): Using Imavro for staff training
- [Full guide](https://imavro.com/llms-full.txt): everything in one file